PRIVACY
The website of Almado Inc. (hereinafter referred to as "our company") (www.almado.jp/, hereinafter referred to as "this site") promises to always pay the utmost attention to your privacy and any information related to your personal information.
ALMADO 's Privacy Policy
Our company places the highest priority on building and maintaining relationships of trust with our customers. We handle a large amount of personal information through our main business of mail order sales and other operating businesses, and we recognize that all personal information, including customer information, is of the utmost importance. We handle personal information appropriately in accordance with the following personal information protection policy.
- 1. Our company will comply with laws and regulations regarding personal information protection, national guidelines, other norms, and social orders, and will also establish and comply with internal company regulations in accordance with the Japanese Industrial Standard "Personal Information Protection Management Systems - Requirements" (JISQ15001), and will strive to protect personal information appropriately.
- 2. When acquiring personal information, the Company will clearly define the purpose of use of the personal information, specify the purpose of use of the personal information within the scope of its business activities, and acquire, use, and provide the personal information fairly and appropriately within the scope necessary to achieve that purpose.
- 3. We will not use the personal information we collect for any other purpose without the prior consent of the individual. When using personal information, we will take measures to prevent use for any other purpose, such as by specifying and managing the period of use and the user.
- 4. We will not provide or disclose personal information to third parties except when required by law, when we have obtained the prior consent of the individual, or when we outsource business operations.
- 5.当社が取得した個人情報は、漏洩、滅失又は毀損などの危険を十分に認識し、それらに対する防止及び是正措置を講じ､厳正な管理のもとで利用・保管します。万一事故発生時には、ご本人への影響の防止を最優先課題として速やかな対応を行います。
- 6. When outsourcing the processing of personal information to a third party, we will enter into a contract with the outsourced company regarding points to note regarding the handling of personal information and will provide appropriate management and guidance.
- 7. We will respond promptly and appropriately to any inquiries from individuals regarding their personal information, such as disclosure, correction, suspension of use, complaints, and consultations.
- 8. We will continuously improve our management system for protecting personal information.
- Established on February 1, 2006
- Revised on May 1, 2011
- Revised on February 1, 2018
- Last updated: October 4, 2021
- Revised on March 8, 2022
- 2025年4月1日改定
東京都中央区日本橋室町4-6-2 菱華ビルディング7階
代表取締役社長 保科 史朗
個人情報および方針のお問い合わせ窓口 ：管理部長
お問い合わせ電話 03-4334-1122
インターネットでのお問い合わせ https://en.www.almado.co.jp/contact/
Handling of customer personal information
In accordance with ALMADO 's Personal Information Protection Policy, we handle personal information as follows:
個人情報の取扱事業者の名称及び住所並びに法人にあたってはその代表者の氏名
事業者名：株式会社アルマード
代表取締役：保科 史朗
住所：東京都中央区日本橋室町4-6-2 菱華ビルディング7階
What is personal information?
"Personal information" refers to information about an individual, including information about all individuals, such as individual customers, business partners, and employees, that can identify an individual by text, image, audio, etc., such as address, name, age, gender, telephone number, and email address.
1. Acquisition of personal information
We collect personal information in the following ways:
・When the information is provided directly by the individual verbally or in writing, etc. ・When the information is automatically sent when the individual uses or views our services, etc. (products, advertisements, content, etc.)
・When provided indirectly from a third party with the individual's consent
・When acquiring personal information that has been made public in publications, on the Internet, etc.
Our Group may obtain web browsing history, behavioral history, and analysis results collected from attribute information such as cookies (IP address, identifier, location information, etc.) from our services and data management platforms operated by third parties, and may use this information for purposes such as delivering advertisements by linking it with your personal data. In such cases, it will be treated as personal information.
Furthermore, even if you have not completed your transaction and are in the process of entering your information, our group may collect and use your information entered into our reservation form in accordance with our privacy policy.
2. Purpose of Use of Personal Information
We handle personal information received through our business activities within the scope necessary to achieve the following purposes of use.
(1) Purpose of use of retained personal data
| Personal Information Name | purpose of use |
|---|---|
| Customer Information (Non-members) | (1) To respond to orders, etc. ・To confirm the contents of products and services ・To provide support, such as responding to applications and inquiries for products and services, and providing information on transaction methods ・To bill for usage fees for products and services, and to confirm whether or not payment has been made and the status, etc. ・To deliver and provide products and services ・To send prizes to winners and participants of campaigns and events, rewards for questionnaire surveys and monitor surveys, monitor items, etc. (2) To provide information ・To provide information on products and services handled by our company or our business partners, such as product information (including catalogs), campaigns, events, questionnaire surveys, monitor surveys, etc., by sending or displaying advertisements via e-mail magazines, direct mail, SMS, LINE, etc. ・To provide information on support, maintenance, etc. regarding products and services handled by our company or our business partners by sending or displaying advertisements in e-mail newsletters, direct mail, etc. ・To customize information on service pages and email newsletters, SMS, LINE and advertising delivery according to the customer's age, occupation, gender, hobbies, preferences, etc. |
| Customer Information (Member) | (1) To respond to orders, etc. ・To confirm the contents of products and services ・To provide support, such as responding to applications and inquiries for products and services, and providing information on transaction methods ・To bill for usage fees for products and services, and to confirm whether or not payment has been made and the status, etc. ・To deliver and provide products and services ・To send prizes to winners and participants of campaigns and events, rewards for questionnaire surveys and monitor surveys, monitor items, etc. (2) To provide services for members ・To provide services for members ・To provide login functionality to member service sites ・To provide information regarding member services, changes to terms of use, and other operational information ・To understand the registration status and usage status of member information for member services ・To respond to any violations of our terms, conditions, policies, etc. regarding member services (3) To provide information ・To provide information on products and services handled by our company or our business partners, such as product information (including catalogs), campaigns, events, questionnaire surveys, monitor surveys, etc., by sending or displaying advertisements via e-mail magazines, direct mail, SMS, LINE, etc. ・To provide information on support, maintenance, etc. regarding products and services handled by our company or our business partners by sending or displaying advertisements in e-mail newsletters, direct mail, etc. ・To customize information on service pages and email newsletters, SMS, LINE and advertising delivery according to the customer's age, occupation, gender, hobbies, preferences, etc. (4) To manage and operate campaigns, events, etc. ・To operate and manage campaigns, events, questionnaire surveys, monitor surveys, etc., related to products and services handled by our company or our business partners (5) For product development, marketing activities, etc. ・To plan, develop and improve the products and services we handle, and to utilize them in sales, marketing and other activities, by conducting, tabulating and analyzing questionnaire surveys and monitor surveys, creating and analyzing statistical materials, and collecting and analyzing data. (6) To respond to inquiries, after-sales service, etc. ・To respond to, confirm, and record inquiries and consultations regarding products and services (7) To carry out business operations and services entrusted to us by other businesses. To carry out business operations and services entrusted to us by our business partners or other businesses. |
| Job applicants and Internship Applicant Information |
・To carry out and manage recruitment and internship-related tasks ・To provide employment information and contact applicants for job and internships |
| Employee and former employee information | ・For work management, personnel and salary, employee benefits, social insurance, contact, etc. ・To comply with labor-related laws and regulations regarding former employees and to make other necessary contact, etc. |
| Information regarding officers and employees of business partners, etc. | ・For business-related communications, business negotiations or meetings, etc., and procedures related thereto ・To manage information on business partners and transaction details ・To manage entrance and exit to our facilities and for safety management ・For the performance of contracts, etc. |
| Shareholder Information | ・To exercise rights or fulfill obligations under the Companies Act or other laws and regulations - For management based on laws and regulations ・To provide information to shareholders, exchange information, conduct surveys, etc. ・For other contact matters |
| Contact Information | ・To respond to inquiries |
(2) Purpose of use of personal information acquired by means other than direct writing
| Personal Information Name | purpose of use |
|---|---|
| Personal information provided by external malls | (1) To respond to orders, etc. ・To confirm the contents of products and services ・To provide support, such as responding to applications and inquiries for products and services, and providing information on transaction methods ・To bill for usage fees for products and services, and to confirm whether or not payment has been made and the status, etc. ・To deliver and provide products and services ・To send prizes to winners and participants of campaigns and events, rewards for questionnaire surveys and monitor surveys, monitor items, etc. (2) To provide information ・To provide information on products and services handled by our company or our business partners, such as product information (including catalogs), campaigns, events, questionnaire surveys, monitor surveys, etc., by sending or displaying advertisements via e-mail magazines, direct mail, SMS, LINE, etc. ・To provide information on support, maintenance, etc. regarding products and services handled by our company or our business partners by sending or displaying advertisements in e-mail newsletters, direct mail, etc. ・To customize information on service pages and email newsletters, SMS, LINE and advertising delivery according to the customer's age, occupation, gender, hobbies, preferences, etc. (3) To respond to inquiries, after-sales service, etc. ・To respond to, confirm, and record inquiries and consultations regarding products and services |
| Call recording information | To improve the quality of telephone responses |
3. Requests for disclosure, correction, suspension of use, etc. of personal information
お客様ご本人から個人情報の開示（利用目的の通知、開示、第三者提供記録の開示）、内容の訂正、追加又は削除を求められた場合は、開示し、訂正、追加又は削除いたします。 また、お客様からご自身の個人情報の利用の停止、消去又は第三者への提供の停止のご請求があった場合は、当社での利用を停止、消去又は第三者への提供の停止をいたします。但し、前２文に規定するご要望・ご請求があった場合であっても、法令等の定めにより当社はご要望・ご請求をお断りすることがございます。希望される場合には、お申し出いただいた方がご本人あるいは、その代理人であることを確認した上で、合理的な期間及び範囲で対応いたします。
当社が第三者から開示権限を与えられることなく委託を受けお預かりした個人情報の場合開示・訂正・個人情報の開示、利用・提供の停止につきましては、お問い合わせ窓口にご連絡ください。
保有個人データの利用目的の通知および開示の請求の場合は、1回につき500円申し受けるものとします。
その場合は500円分の定額小為替を提出書類に同封してください。
当社所定の「個人情報開示等請求書」を郵送または、FAX、メール等でお送り致しますので、記入の上、必要書類を同封し送付にてお申し込み下さい。（送付料は請求者のご負担となります。）本人（または代理人）であることを確認した上で、書面の交付により回答いたします。なお、この方法以外での開示等の求めには応じられない場合がありますのでご了承下さい。
4. Measures taken to safely manage personal information
When handling your personal information, etc., we will take appropriate organizational, personal, physical and technical safety control measures.
(1) Organizational safety management measures
・Establishment of organizational structure for protecting personal information
・Establishment of rules and regulations governing personal information protection and operation in accordance with these rules, etc.
(2) Personnel safety management measures
- Education for all employees regarding personal information protection, etc.
(3) Physical safety control measures
・Enforcement of entrance management
・Physical protection of equipment and devices, etc.
(4) Technical safety control measures
- Access control for systems that handle personal information
・Monitoring systems that handle personal information, etc.
5. Provision and disclosure of personal information
Your personal information will not be provided to third parties without your prior consent, except in the following cases:
(1) When required by law
(2) When it is necessary for the protection of an individual's life, body, or property and it is difficult to obtain the individual's consent.
(3) When it is particularly necessary for the improvement of public health or the promotion of healthy child development and it is difficult to obtain the consent of the individual.
(4) When it is necessary to cooperate with a national government organ, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent is likely to impede the performance of those duties.
6. Entrustment of Personal Information
We may outsource the handling of personal information to a third party within the scope necessary to achieve the intended purpose of use, such as the delivery of products and catalogs. In such cases, we will take appropriate measures to ensure the safety of the personal information we hold and supervise the outsourced party.
7. Name of the accredited personal information protection organization to which you belong and contact point for complaint resolution
一般社団法人日本情報システム・ユーザー協会
認定個人情報保護団体事務局
〒104-0045 東京都中央区築地一丁目13番14号 NBF東銀座スクエア（2階・5階）
TEL：03-6264-1318
8. Responding to inquiries regarding orders, etc.
In principle, we only respond to inquiries about orders, etc. from the person in question. Also, when we call your registered phone number to confirm the details of your order, we will tell the person who answers the phone your name, confirm that you are at home, and request that you be called, and we will only confirm with you in person.
9. Optionality of registering and entering personal information
Registering and entering your personal information is optional; however, if you do not register or enter your personal information or if there are errors, your information cannot be recognized accurately, and you may not be able to receive product shipments or various services.
10. Cookies
(1) We or our business partners may use cookies (hereinafter referred to as "cookies" and similar technologies) to make our website easier for you to use and to provide you with more valuable information.
Cookies are used to temporarily store data on your computer when you use a website. By using cookies, our server may obtain information such as your behavioral history on our website (URLs accessed, content, order of browsing, etc.), your name, telephone number, email address, age, sex, occupation, area of residence, purchase history, and location information.
If you do not wish for information about yourself to be collected, you can refuse to receive cookies by changing the settings of your internet browsing software (browser). Please contact the manufacturer of the software for instructions on how to set up your browser. Please note that if you refuse to receive cookies, you may not be able to use some of our services, such as the login retention function.
(2) We or our business partners may use information obtained through cookies, etc. for the following purposes.
① To enable you to continue browsing from your previous visit without having to repeatedly enter the same information the next time you visit our website.
② To statistically analyze the usage of our website, without including any information that can identify individual customers, and to improve our services.
③ To deliver our advertisements to customers who use our website and third parties who have similar characteristics to those customers through advertising distribution services provided by third parties such as Google and Facebook. Please check here for the main advertising distribution services used on our website for this purpose. Customers can stop the third parties from using cookie information, etc. to deliver advertisements to them by visiting the opt-out page on the third party's website.
④To provide support to customers who leave our website while using it, such as by sending emails, SMS, LINE and other web services, to respond to inquiries and applications for products and services, and to guide them on transaction methods. Also, to provide information by sending or displaying advertisements, etc.
(3) If a customer has registered personal information for our member-only services, the information we obtain through cookies, etc. may be linked to information that identifies the customer held by our company. In addition, even if a customer has not completed a transaction and is in the middle of entering information, we may obtain and use the customer information entered into our reservation form in accordance with our privacy policy. Information obtained through cookies, etc. linked to personal information will also be managed as personal information in accordance with our personal information protection policy.
11. Advertisement distribution provided by third-party ad distribution companies
In order to display more appropriate advertisements to you, we may irreversibly convert some of the personal information we hold (email addresses, telephone numbers, etc.) into data that does not identify you, match it with a third-party advertisement distribution company, and deliver advertisements based on the results.
Third-party ad distribution companies will not use this information for any purpose other than distributing advertisements.
For advertisements from these third-party ad distribution companies, you can choose to enable/disable "behavioral targeting ads."
Please check here for the main third-party ad distribution companies we use. Customers can check the disabling method on the page on the third party's website.
12. Access logs
(1) Our website collects and records your IP address and other access information, and can therefore obtain usage information such as the pages you visited (hereinafter referred to as "access logs").
(2) We may use access logs for the following purposes.
① To statistically analyze the usage of our website, without including any information that can identify individual customers, and to improve our services.
② To identify and resolve the cause of problems that occur on our web server.
③ If you have registered your personal information for our member services, etc., we may associate it with information that identifies you that we hold. In this case, the access log associated with your personal information will also be managed as personal information in accordance with our personal information protection policy.
13.個人情報の安全管理のために講じた措置について
当社では、個人情報を厳正に取り扱うため、JIS Q 15001に準拠した個人情報保護方針を基に、個人情報に関する規程等を策定し、個人情報保護マネジメントシステムを運用しております。
個人情報の適正な取扱いの確保のため、組織的・人的・物理的・技術的の4つの観点より安全管理措置を講じております。
【組織的安全管理措置】
組織体制の整備、個人データの取扱いに係る規律に従った運用、個人データの取扱い状況を確認する手段の整備、漏えい等事案に対応する体制の整備、取扱い状況の把握及び安全管理措置の見直し等に関して、必要な措置を講じています。
【人的安全管理措置】
個人データの取扱いに関する留意事項について、従業者に定期的な研修等を行なっております。また、個人データについての秘密保持に関する事項を含む誓約書を取得しております。
【物理的安全管理措置】
個人データを取り扱う区域の管理、機器及び電子媒体等の盗難等の防止、電子媒体等を持ち運ぶ場合の漏えい等の防止、個人データの削除及び機器、電子媒体等の廃棄に関して、必要な措置を講じています。
【技術的安全管理措置】
情報システムに関して、アクセス制御、アクセス者の識別と認証、外部からの不正アクセス等の防止、情報システムの使用に伴う漏えい防止等に関して、必要な措置を講じています。
14. 個人情報保護管理者（管理部長）及びお問合せ窓口の連絡先
（保有個人データの取扱いに関する苦情の申出先も同じ）
Contact phone: +81-3-4334-1122
Contact E-mail: oh-toiawase@almado.co.jp
Privacy Policy
Currently, in response to the growing awareness of how personal information is handled, we are working to reduce the amount of personal information printed on products as much as possible, but please note that the minimum amount of personal information necessary for the delivery of products will still be printed on products.
In addition, this site provides a My Page "Confirm and Change Member Registration Details" page that members can use to confirm and change their personal information to ensure that it is accurate and up-to-date.
